FAQ

Direct Primary Care (DPC) is a modern, patient-centered healthcare model that provides comprehensive primary care services for a simple, affordable monthly membership fee—with no insurance billing, no copays, and no surprise costs.


At Tree Haven Healthcare, Direct Primary Care means unlimited access to your provider, longer appointment times, and a truly personalized approach to your health. By cutting out third-party insurance, DPC allows us to focus entirely on you—your concerns, your goals, and your long-term wellness.


Benefits of Direct Primary Care:

  • Unlimited visits with extended, unhurried appointment times
  • Same-day or next-day scheduling
  • Virtual visits, texting, and easy access to your provider
  • Transparent pricing with no hidden fees or copays
  • Discounted labs, imaging, and medications
  • Root-cause focused care that prioritizes prevention and wellness

Whether you're managing a chronic condition or simply want a more responsive, personal healthcare experience, DPC offers a smarter, more sustainable alternative to traditional insurance-based systems. It’s ideal for individuals, families, professionals, and small business owners seeking high-quality, holistic primary care on their terms.


Yes, you can still join Tree Haven Healthcare’s Direct Primary Care (DPC) membership even if you have insurance. In fact, many of our members do!

Here’s how it works:
Direct Primary Care is outside of the traditional insurance system. Instead of billing your insurance for each visit, you pay a simple monthly membership fee that covers unlimited primary care services, same-day appointments, extended visits, and direct access to your provider.

Your insurance can still be used for services outside of your membership, such as:

  • Specialist visits
  • Emergency room or hospital care
  • Labs, imaging, or prescriptions not covered under DPC

Many patients choose DPC alongside a high-deductible health plan (HDHP) or a health sharing plan to save on premiums while gaining more convenient, personalized care.


Why Use DPC Even If You’re Insured?

  • Avoid long waits and rushed appointments
  • Get faster, more accessible, and relationship-based care
  • Know exactly what you’re paying for with no surprise bills
  • Enjoy discounts on labs, medications, and procedures
  • Use your insurance only when it’s truly needed

As a Tree Haven Healthcare Direct Primary Care (DPC) member, you receive immediate, personalized access to acute care services—with no additional costs, no copays, and no insurance billing.


Whether it’s a minor illness or an unexpected injury, our goal is to give you fast, effective care—without the wait or the urgent care price tag.


What Acute Care Looks Like for Tree Haven Members:


~ Unlimited same-day or next-day visits for sudden health concerns

~ After-hours telemedicine access when urgent needs arise outside clinic hours

~ Direct communication with your provider via phone, text, or video

~ No extra charges—everything is included in your monthly membership


~ On-site acute procedures, including:

  • Suturing (stitches) for minor cuts and lacerations
  • Nebulizer treatments for respiratory flare-ups
  • Ear lavages, wound care, and foreign body removal
  • Comprehensive care for common conditions like: Colds, flu, and sinus infections
  • UTIs and minor gastrointestinal issues
  • Allergic reactions, rashes, and pink eye
  • Headaches, nausea, and mild injuries

With Direct Primary Care, you don’t just get quicker care—you get better care, from someone who knows your history, listens fully, and treats the root cause, not just the symptom.


Urgent care should be personal, not transactional.
 


No, you do not need to be a Direct Primary Care (DPC) member to begin hormone optimization therapy at Tree Haven Healthcare. Our comprehensive hormone programs are open to both members and non-members who are ready to restore balance, improve vitality, and feel like themselves again.


Whether you’re dealing with fatigue, mood swings, low libido, weight gain, or brain fog, our team will guide you through personalized hormone testing, bioidentical therapy options, and ongoing support—all without requiring a monthly membership.


What’s Included in Hormone Optimization?

  • Detailed lab testing for hormone imbalances
  • Personalized treatment plans (including HRT or bioidentical hormones)
  • Ongoing monitoring and symptom tracking
  • Nutritional and lifestyle recommendations for long-term balance
  • Optional peptide or supplement support

DPC members receive added benefits like discounted lab panels, faster appointment access, and whole-person care integration. However, non-members are always welcome and will receive the same exceptional care throughout their hormone health journey.

No, you do not need to be a member to participate in our weight loss program at Tree Haven Healthcare. While membership offers additional benefits and savings on services, our customized medical weight loss programs are available to both members and non-members.


We welcome anyone who is ready to take a proactive step toward sustainable, results-driven weight loss, whether you’re already part of our DPC family or exploring our wellness services independently.


What’s Included in the Weight Loss Program?

  • Personalized consultations and ongoing support
  • Functional medicine lab testing (as needed)
  • Nutrition guidance tailored to your metabolism
  • Optional peptides, medications, or supplements
  • Lifestyle coaching for long-term success

Membership is not required, but DPC members may receive preferred pricing, priority scheduling, and additional wellness support.


Ready to feel your best? Let's connect.

Your health is our priority, and we’re committed to providing you with the best care possible. Fill out the form below to reach out with any inquiries or to schedule a visit. Our dedicated team is ready to assist you.